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The Organization

NJC College was established in 1969 and is the first junior college in Singapore. Since its founding, it has always been a premium institution that has produced many famous doctors, lawyers as well as politicians. The school’s philosophy is to bring out, to the fullest, each student’s physical, moral and intellectual potential. This huge task is taken upon by 130 teachers spread across 10 departments, taking charge of 1750 students annually. Also, there are over 55 co-curricular activities, which are non-academic based, for students to be involved in as well.

The Problems

Mobility of Teachers
Teachers are assigned to NJC from the Ministry of Education. This means that teachers often teach in more than one school during their career. The mobility of staff means that often, the knowledge and expertise of a teacher comes and goes with him or her as traditional means do not provide an effective way to keep a track of information, key learnings, experiences in NJC for the benefit of future use.

Knowledge Transference
Furthermore, the demography of teachers is slowly changing. A rush of new blood into the system means that knowledge transfer is critical so that traditions, knowledge and expertise can be passed down. Currently, the transfer of such knowledge is limited to one-to-one sessions, which is highly inefficient. Instead, the school is actively seeking a one-to-many model of transference so that new teachers can be brought up to speed rapidly.

Storing of Knowledge Assets
The management of information, which range from lecture notes and transparencies to project outlines to standard operating procedures, traditionally come in the form of papers in physical files, files in cabinets and cabinets scattered all around the teacher’s room. This physical form of storage is ineffective because:

  • Tracking the whereabouts of the physical files is difficult
  • Locating the right information is time consuming and physically exhausting
  • Files and documents can be easily misplaced or thrown away
  • Key pieces of information may be missing from folders as it may not have been properly organized

Fragmented Administrative processes
Currently, teachers find it time consuming to carry out standard operative procedures because not all the tools, forms and information required are stored at the same places. It is an unproductive usage of a teacher’s precious resources when he or she spends hours searching for the right forms to fill and the right person to hand them over to.

 

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