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Banyan Tree Hotels and Resorts
Luxury Hotel Group Selects Relevanz’s Media Hub™ to Improve the Management of Marketing Assets

The Organization

  • World-class luxury resort chain
  • In 2002 alone, it was named the Best Resort Hotel in Asia, Top International Spa, Best Leisure Hotel in Asia and earned many more accolades from the travel industry
  • Headcount

The Challenge

  • Its marketing assets are widely used by the press, advertising agencies, travel agencies and marketing personnel internally and externally
  • Collaboration between all these parties can become confusing and costly
  • Brand name and messages may be put in jeopardy due to miscommunication


The Solution

  • Relevanz’s Media Hub eases the information flow by systematically capturing and classifying media assets
  • Brings together ideas, media assets, information through a simple web interface
  • Streamlines marketing & communication processes through a collaborative platform


Benefits

  • Reduces time spent on searching for accurate information
  • Reduces time, cost and hassle of physically sending media assets to their partners
  • Track assets as they evolve
  • Increases cohesiveness and essence of brand image through various channels of communication


Executive Summary
Banyan Tree is a luxury chain of 10 hotels, 13 spas and two golf courses, which has been consistently voted not only Asia's best resort hotel but also one of the world's most innovative hotel chains.

In recent years, Banyan Tree rolled out two e-business portals, namely banyantree.com and banyantravel.com to leverage on its brand equity to provide an even more indulging alternative to the pampered traveller.

The Challenge >>